How to Place an Order

1. Explore Our Product Categories

   • Visit the Apparel, Printing, or Promotional Products page to see our most commonly ordered items and their variants.

   • Note: We offer many more products beyond what’s listed! If you don’t see exactly what you’re looking for, don’t worry—we can likely still provide it.

2. Submit Your Inquiry

   • At the bottom of each product category page, you’ll find a webform. Use this form to tell us about the product you’re interested in.

   • What to include:

     • Product name or description (even if it’s not listed on the website).

     • Quantity needed.

     • Customization details (e.g., design, colors, sizes, logos).

     • Any other relevant information (e.g., event date, special instructions).

   • The more details you provide, the better we can assist you!

3. We’ll Respond via Email

   • After submitting the form, our sales team will review your inquiry and respond via email within 24-48 hours, aiming for the same business day.

   • During the follow-up, we’ll:

     • Discuss your order in detail.

     • Provide a custom quote.

     • Answer any questions you may have.

     • Confirm product availability, especially for items not listed on the website.

4. Confirm Your Order

   • Once you’re happy with the details and quote, we’ll guide you through the next steps, including payment and proof approval (if applicable).

   • After your order is confirmed, we’ll provide an estimated delivery or pickup timeline.

Important Information

• Response Time: We aim to respond to all inquiries within the same business day, with a maximum window of 24-48 hours.

• Custom Products: If you’re looking for something unique or not listed on our website, describe it in the webform. We’ll work with you to meet your needs.

• Minimum Order Quantities: Some products may have minimum order requirements. We’ll let you know during the follow-up.

• Payment Methods: We accept payment methods as outlined in our Terms of Service. Payment details will be provided once your order is confirmed.

• Late Fees: A late fee of 0.5% per week will be applied to overdue balances, as outlined in our Terms of Service.

• Proofing Process: For custom orders, we’ll provide a proof for your approval before production begins. Once approved, the sale is final, so please review carefully!

Tips for a Smooth Ordering Experience

• Be as detailed as possible in your webform submission to help us understand your needs quickly.

• Check your spam folder if you don’t hear from us within 24-48 hours.

• Save time by including any design files or reference images with your inquiry (if applicable).

• Ask questions! If you’re unsure about anything, let us know in the form or during our email follow-up.